Thursday 05 June, 2014
I just made my first order with Hobby Wireless and I must say, WOW. FAST FAST FAST!!! Really great to have a store that takes customer satisfaction so serious! I had a wonderful first experience, and I look forward to many more orders in the future. I never write these reviews, but I have to say, Hobby Wireless ROCKS!!
Wednesday 04 June, 2014
Wow! Very quick shipping! I had a problem with a Tx, got an RMA # and return postage _ 24hrs. They tested the unit, found it to be defective and had a new one out to me in a couple of days!! Outstanding service! I will shop here as a first choice long before going to an overseas distributor and waiting for the slow boat from China lol. Customer service has been outstanding! I have no reservations about purchasing from this merchant whatsoever. Great job guys, I wish all hobby stores were this easy to deal with!!
Thursday 15 May, 2014
First off! I live in Norway! Normally packages from webshops in Norway
take 4-5days in transit. From Hobby Wireless it took 9 days from order
confirmation, to recieving the package! 7 days in transit! That is insanely fast!!
Secondly, I recieved a damaged set of antennas. So I contacted customer service!
Got an answer after a few hours. I contacted them at night(time difference)..
All messages between me and customer service was ansvered within 15 minutes!!!
Anyway. I got replacement antennas! And very happy with that!!!
Recomend both Hobby Wireless and products from Video Aerial Systems!!
Quick and efficient service is my kind of service!!
Thursday 03 April, 2014
Although I'm not a fan of doing online service tickets, the guys here respond fairly quickly (none of this 24 hours or more responses) that it made it easy for me to not need to take time to hold a phone and call to get my issue sorted out with a bad item (no fault of any to Hobby Wireless at all) and got my new part out the door in a matter of less than 8 hours! They also walked me through a lot of questions via service ticket to make sure what I was buying was the correct item(s). Definitely a one-stop shop and the prices are definitely fair market. Shipping came a day earlier than I thought, so I was happy.
Wednesday 12 February, 2014
im soo glad i shopped with these guys. i had high expectations(mainly from reading testimonials and forums) but at the same time i was worried because it wasnt an actual shop i could walk into but im very pleased. i will be a return customer and a promoter of Hobby Wireless for sure.