Shipping & Returns

Click here for Warranty Policy and Returning Merchandise.
 

About Shipping:

  
All orders placed Monday - Friday will be shipped out at the same day if placed from before 1:00 PM (US Mountain time). Orders placed on weekends, holidays or weekdays after 1:00 PM, will ship the next business day.

Any changes to your order please email our shipping department and it must to be done before 1:00PM, otherwise your order will be shipped.

We offer a variety of shipping methods and carriers, you will certainly find shipping service that will best fit your needs.

We do not combine orders placed with us with products from other companies.There are specific companies out there that offers this type of service.

- Current time at Hobby Wireless -

Returned packages: In the case of a returned package, the shipping fees are not refundable by the carriers, regardless of the reason. The buyer is responsible for shipping fees in order to get the package reshipped.

Shipping address: **All orders paid with credit card MUST be shipped to the credit card holder's billing address. The reason is, fraudsters are applying this method to ship products to their home address, while the credit card holder is not aware of the purchase.
Note: **We will open exceptions for well-established organizations or businesses with company e-mail included to the order, it may be subject to approval.
If your order was paid using PayPal, then the package will be shipped to the shipping address provided by PayPal. 

International orders: The buyer is responsible to pay for duty fee and for checking with customs about their laws and regulations.
We are not responsible for customs decision to refuse, or confiscation of the package regardless of the reason.
If you have any specific requirement for your package to meet your country's importation fees (duties, taxes), you can use the comment box available during the checkout process to write the request for your order. This way our shipping department will read and follow your request. Otherwise, we will apply standard procedure using a short generic title for the items with HS code 950300 (spare parts for toys) under samples.
We are not responsible for lost packages if the shipping method chosen by the customer is not traceable such as USPS First Class Mail.

Returned merchandize. (RMA)

• Refund, Replacements or Store Credit. 
  Hobby Wireless reserves the rights to deny refunds, replacement or store credit to any returned merchandise found damaged, modified, with cut wires and not in resalable condition without exceptions.
• Domestic or international shipping carrier shipping service fees are not refundable.
• For any other questions please contact us by clicking here.

FedEx Domestic Shipping Methods
 

FedEx Home Delivery or Ground: Orders with this shipping method selected will be shipped out within the same day from Monday-Friday and must to be placed before 2:00 PM. Orders place after 2pm will be automatically picked up by the carrier on the very next business day.

FedEx 2Day: Orders with this shipping method selected will be shipped out within the same day from Monday-Friday and must to be placed before 2:00 PM. Orders place after 2pm will be automatically picked up by the carrier on the very next business day. FedEx 2Day does not count the day is was shipped, i.e. packages shipped on Thursdays will be delivered on Mondays, unless the Saturday Delivery Service additional service is purchased.

FedEx Overnight: Orders with this shipping method selected will be shipped out within the same day from Monday-Friday and must to be placed before 2:00 PM. Orders place after 2pm will be automatically picked up by the carrier on the very next business day.
FedEx charge extra fees for packages to be delivered on Saturdays even for Overnight services. Orders place on Friday to be shipped using ​Overnight services will not ber delicevered on Saturday unless you pay for it. This aditional service can be purchased here Add Saturday Delivery Service.

United States Postal Service (USPS) Domestic Shipping Methods
The delivery time displayed at the checkout page is provided by the Post Office, and is only an estimated time, and varies depending on city, zones and weather conditions. Please don't hold us accountable for that.

USPS: First Class Mail - Offers the lowest shipping cost, but their tracking information is very limited with slow status updates. Sometimes customers receive their packages and the tracking still showing in transit.
We do not recommend this shipping method for expensive items, and the Postal Service will not be responsible for lost package(s), basically, you're on your own. The packages get delivered without any issues 99% of the time but don't select this method if you are comfortable with possible lost packages.

USPS: Priority Mail - This shipping method provides decent tracking updates, and it may depend on the customs to provide updates. The delivery time will vary and may exceed the estimated days provided by the USPS during the checkout, for most countries.

In general, the estimated delivery time for this method takes an average of 8-12 business days, and it depends on how fast the customs processes the package.
 

USPS: Express Mail - This is the most reliable USPS shipping method which provides detailed tracking information. The delivery time will vary and may exceed the estimated days provided by the USPS during the checkout, for most countries.

In general, the estimated delivery time for this method takes an average of 5-8 business days, and it depends on how fast the customs processes the package.

United States Postal Service (USPS) International 

Priority Mail Express International 3–5 Business Days.
Priority Mail Express International^® service provides fast, reliable, and affordable international delivery to more than 190 countries.

Priority Mail International 6–10 Business Days.
Priority MailI International^® service provides an affordable international delivery to more than 190 countries.

First-Class Mail Express International 14–28 Business Days.
First-Class Mail International^® is the most affordable option for sending inexpensive valuables to more than 190 countries.
Do not select this shipping method if you are looking for a fast and safe shipping method.  

Important: The estimated delivery time is in reference to United States Postal Service, from the U.S.A. to the customs of the country of destination. Keep in mind that each country's custom department has their own method and time to process and release packages. That time may cause delays on the delivery schedule.

 For more details: https://www.usps.com/international/mail-shipping-services.htm
Please call USPS directly for any issues with your package or for additional information: 1-800-ASK-USPS® (800-275-8777)